Verify our team

Our official channels

We only contact customers from the official channels below. Order confirmations, payment references, and support all come from these addresses and from this website:

• Orders: orders@monkeypeps.com
• General: contact@monkeypeps.com
• Support: support@monkeypeps.com
• Website: this domain only.

Before you trust unsolicited contact

If someone contacts you claiming to be Monkey Peps — especially asking you to pay to a different account, offering deals outside this website, or requesting your password or credentials — treat it as suspicious. We will never ask you to pay into a personal account, send cryptocurrency, or share your password. When in doubt, ignore the message and reach us directly through the official channels above to confirm.

How to verify an order or document

Every order has a unique number and payment reference shown on this site and in your account. Every batch has a COA you can view from the product page or via our batch lookup tool. If a message references an order or lot number you don't recognise, it isn't from us.